Accessibility Statement.

Ciao Warma is committed to ensuring digital accessibility for people with disabilities and providing a welcoming physical environment for all guests.

We believe great food should be accessible to everyone — both online and in person.

Physical Accessibility

Our entrance at 368 Exchange Street is wheelchair accessible. If you require assistance with a large pickup order, please call us at (315) 325-4400 ahead of time and we will gladly meet you at the door to help carry your order.

Digital Accessibility

We are continually improving the user experience for everyone and applying the relevant accessibility standards. We strive to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. This includes:

Sufficient color contrast for text and interactive elements.
Keyboard navigability for the cart and checkout forms.
Descriptive alternative text for images.
Semantic HTML structure for screen readers.

Feedback

We welcome your feedback on the accessibility of Ciao Warma. If you encounter any accessibility barriers, please let us know by emailing [email protected] or calling us at (315) 325-4400. We try to respond to feedback within 2 business days.